Dress Code Guidelines

What Should I Wear?

This is an immersive fantasy event, and this year's official theme is "Court of The Light Fae"! Here are some ideas to inspire your attire:

Suggested Attire: Ballgowns, historical costumes, cottagecore, steampunk, fantasy, or renaissance faire clothing.
Character Ideas: Consider dressing as vampires, fae (both Seelie and Unseelie, dark and light fae), nymphs, satyrs, phoenixes, unicorns, and centaurs.
Think beyond the mythological—what other fantastical creatures might join the court celebrations? Let your imagination run wild!

Most importantly, have fun with it! We can’t wait to see your creative interpretations.

Is There Anything I Shouldn't Wear?

Yes, there are certain items that we discourage and do not allow at the event to maintain the immersive experience. Attire that is not permitted:

Baseball caps
Sneakers
Jeans, shorts, or casual wear

These items will not be allowed, and you may be turned away at the door if wearing them. Our goal is to ensure that everyone is in costume to help the fantasy become reality.

We look forward to seeing what you come up with!

Refund Policy

Non-Refundable Tickets:

All tickets purchased for our events are non-refundable. In order to bring the best experience to you, we have a non-refundable ticket policy. We understand that circumstances can change, and you may no longer be able to attend.

Ticket Transfers:

If you are unable to attend an event, please contact us as soon as possible. In some cases, we may allow you to transfer your ticket to someone else or attend a future event. We will do our best to assist you with the transfer process.

Event Cancellation or Postponement:

If we have to cancel or postpone an event, we will honor your ticket for the next rescheduled event. Your satisfaction is important to us, and we strive to ensure a seamless experience even in unexpected situations.

External Ticket Sales:

We kindly ask that you do not sell your ticket through third-party platforms or external channels. Only tickets transferred through our official process will be recognized as valid. This policy is designed to protect you and other attendees from fraudulent activities and to maintain the integrity and security of our event.

Questions?

We appreciate your understanding and cooperation. Our priority is to provide a safe and enjoyable event experience for all attendees. If you have any questions or require assistance with the ticket transfer process, please do not hesitate to contact our customer support team. We are here to help and ensure your experience is a positive one.

Thank you for choosing to be part of our magical event. We look forward to seeing you!

Safety at the Event

Your safety is our priority. At the venue there are multiple fire exits and safety measures in place and we will have a dedicated security team. Here are answers to frequently asked questions:

Can I bring my bag to the event?

Yes, you can bring your bag to the event, please make sure you keep it to a small sized purse (no backpacks or large bags)

Will there be a bag check?

There will be intermittent checking of bags for drugs or illegal items at the entry point.

What items are not allowed?

Please do not bring drugs, firearms or real weapons to the event. (This includes concealed carry permit holders) However foam weapons are allowed.

If I feel unsafe or someone is bothering me what should I do?

If you feel uncomfortable at any point do not hesitate to talk to a member of our staff. The team is there to help and will be recognizable by their badges. Please remember to speak up if you see something as it is the best way of keeping everyone in the community safe.

Do I have to wear a mask?

No currently you are not required to wear a mask. We are following CDC guidelines, if this changes with the city of New Orleans we will let you know. Keep an eye on this page for any changes.

Can hurricanes happen in New Orleans?

Yes they can, October is part of the hurricane season which is often unpredictable, however we have safely and successfully thrown events even during tropical storms, this event space in indoors so it will be sheltered from the elements. If there is a bad enough storm the event will simply be postponed